How can I switch from a monthly to an annual membership?
Accessing your account settings [ insert instructions here] allows you to switch your membership status from monthly to annual. Enjoy the cost savings of the annual rate, and your membership will commence on the day of the switch.
Can I upgrade my membership at any time?
Certainly! You have the flexibility to upgrade your membership at any time. The process covers the price difference between Premium and Classic and a nominal $10 handling fee.
Can I downgrade my membership whenever I choose?
Yes, you can downgrade your membership to Classic at any time. You’ll receive a credit for the price difference and a $10 handling fee.
Will I receive a refund if I cancel my membership?
Unfortunately, we do not offer refunds upon cancellation. However, you will retain access to the content until your monthly or annual membership expires. Thank you for your understanding.
Can I cancel and get a refund once I start a course?
Once a course is initiated, you can continue at your own pace. Unfortunately, refunds are not available. If you choose not to proceed with the course, you can delete it from your account.
Is it possible to switch to a different course after purchase?
Once a course is selected and purchased, changes cannot be made. Enjoy full access to the content, and please note that refunds are not provided. This applies to Classic member and non-member purchases.
Will I receive a refund if I cancel a course I haven't started?
You can access the course content post-purchase. Refunds are not offered for cancellations. This applies to Classic member and non-member purchases.
How long is course access available?
- You can enjoy access to each course if you maintain your Classic or Premium membership.
- Non-members can access the purchased course for 6 months.
Can I share my course?
For the security of your account and personal information, we request that you refrain from sharing membership account access or courses with others. Non-members are not authorized to access courses and may be subject to payment or other penalties. Thank you for your understanding and cooperation.